Legal
Privacy policy
Last updated: 18 July 2025
Data controller
Company name: EYE STAR SL Tax ID (NIF): B87171740 Domain: https://www.hotel-martorell.com/ Postal address: Avda. de la Industria 16, Edificio A, Local 207, 28760 Tres Cantos (Madrid) Email: administracion@hotel-martorell.com Phone: +34 937 745 160
Data protection
In accordance with current and applicable personal data protection regulations, we inform you that your data will be incorporated into the processing system owned by EYE STAR SL, with Tax ID B87171740 and registered office at Avda. de la Industria 16, Edificio A, Local 207, 28760 Tres Cantos (Madrid). The information on the processing activities carried out is provided below.
Management of online accommodation bookings
Purpose: registration and management of online accommodation bookings. Retention period: 3 years (Order INT/1922/2003, of 3 July, on registration books and traveller entry records at hospitality establishments and similar). Legal basis: the data subject's consent. Basic data: name and surname, phone, Tax ID, email, financial or insurance data. Sensitive data: data relating to minors. Disclosures: where necessary, your data will be communicated to the Tax Agency, banks and savings banks, Law Enforcement Agencies and the competent authorities in order to comply with the administrative and security obligations established in the applicable regulations. The legitimising basis for the disclosure is compliance with a law.
Commercial actions (web form)
Purpose: capturing, recording and processing data to handle your enquiries and/or requests, as well as for advertising and commercial prospecting. Retention period: for as long as consent is maintained, unless there is a legal obligation. Legal basis: the data subject's consent. Basic data: name and surname, email.
Website user management
Purpose: capturing, recording and processing of user data. Retention period: for as long as consent is maintained, unless there is a legal obligation. Legal basis: the data subject's consent. Basic data: name and surname, email.
Installation of cookies
Purpose: management and installation of cookies. Retention period: for as long as consent is maintained. Legal basis: the data subject's consent. Basic data: email, IP address.
Newsletter
Purpose: management of the newsletter subscription in order to send the relevant communications. Retention period: for as long as consent is maintained. Legal basis: the data subject's consent. Basic data: name and surname, email.
Web form management
Purpose: to handle your enquiries and/or requests. Retention period: for as long as consent is maintained. Legal basis: the data subject's consent. Basic data: name and surname, email, IP address.
Rights of data subjects
You may exercise your rights of access, rectification, restriction, erasure, portability and objection to the processing of your personal data, as well as the right not to be subject to automated decisions (including profiling) and to withdraw the consent given: • Access: obtain confirmation as to whether your data is being processed and, if so, the specific data and the legal information about the processing. • Rectification: have inaccurate or incomplete data corrected. • Restriction: have the purposes of the processing limited in certain cases. • Erasure: have your data deleted, except for the exceptions provided for in the GDPR. • Portability: receive your data in a structured, commonly used and machine-readable format and transmit it to another controller. • Objection: that your data not be processed or that its processing cease in the cases provided for. • Not to be subject to automated decisions, including profiling. • Withdrawal of consent: at any time and free of charge.
Exercising your rights
To exercise these rights you may submit a written request to Avda. de la Industria 16, Edificio A, Local 207, 28760 Tres Cantos (Madrid), for the attention of EYE STAR SL, or send an email to administracion@hotel-martorell.com. The data subject must provide reliable identification; in the event of doubts about their identity, they may be asked to supplement the request. The request may be made by a legal or voluntary representative who is duly identified and authorised. The right or rights to be exercised must be specified, along with an address for notifications and any necessary supporting documents. Information will never be provided by phone.
Complaint to the supervisory authority
You have the right to lodge a complaint with the Spanish Data Protection Agency if you believe that an act may constitute a breach of the applicable data protection regulations.
Security measures
EYE STAR SL undertakes to adopt the technical and organisational measures necessary, in line with the level of risk of the processing carried out, so as to guarantee the integrity, confidentiality and availability of the data.